Denied claims don’t start in billing — they start at the front desk. Inaccurate or delayed insurance verification remains one of the top hidden sources of revenue leakage in DSOs, leading to denied claims, uncollected balances, and unnecessary patient dissatisfaction. In this AI-driven case study, learn how one growing DSO eliminated this bottleneck by automating real-time eligibility and benefits verification at scale. 

From denied claims to aged A/R and inconsistent collections, the revenue cycle remains one of the most leak-prone and under-optimized systems inside many DSOs — especially as they scale. In this focused executive panel, DSO finance and operations leaders share how they uncovered millions in missed collections and reclaimed revenue by overhauling their RCM workflows, centralizing billing operations, and layering in automation, AI tools, and smarter vendor oversight. 

M&A is the engine of growth for many DSOs — but integration is the bottleneck. Too often, post-acquisition operations are slowed by disconnected practice management systems, siloed EHRs, and inconsistent data sources. The result? Poor visibility, inefficiencies, and missed synergies. This session explores how medium-to-large DSOs are using data lake platforms and API-first architectures to unify their tech ecosystems, enable clean data consolidation, and create a scalable foundation for long-term growth. 

Expanding same-store performance isn’t just about adding chairs. It’s about patient retention, service mix expansion, and operational excellence inside every practice. This panel brings together DSO leaders who are proving that sustainable growth comes not from how many practices you buy, but how well you grow the ones you already own. 

This keynote will explore the next wave of value creation and risk in dental, through the lens of capital allocators and strategic operators. From emerging reimbursement models to AI adoption, multi-specialty expansion, and patient lifetime value optimization, learn where growth is accelerating — and where it may be overvalued.